Warranty Policy: SEPAPLUS INC

At SEPAPLUS INC, we are committed to providing high-quality automotive parts and ensuring customer satisfaction. Our warranty policy is designed to give our customers peace of mind and assurance in the reliability of our products.

Limited Lifetime Warranty

SEPAPLUS INC offers a Limited Lifetime Warranty on replacement parts, including:

  • Plastic bumper covers
  • Fenders
  • Hoods
  • Doors
  • Other auto body replacement parts

This warranty guarantees that our products are free from defects in material and workmanship for as long as the original purchaser owns the vehicle on which the part is installed.

The warranty covers perforation (metal rust-through) due to corrosion under normal use. If a covered part fails, SEPAPLUS INC will provide a replacement or refund of the purchase price of the part upon return of the defective item along with the original invoice.

Electrical Parts Warranty

For electrical parts, including lights, SEPAPLUS INC provides a 3-month warranty from the date of purchase. This warranty ensures that these parts are free from defects in material and workmanship.

What Is Not Covered

This warranty does not cover:

  • Installation costs or labor fees
  • Damage or perforation caused by accidents, abuse, improper installation, or misuse
  • Incidental or consequential damages resulting from the use of our products
  • Commercial or fleet vehicles

Terms and Conditions

  1. Certified Installation: This warranty applies only to parts installed by a certified mechanic.
  2. Geographic Coverage: The warranty is valid for vehicles registered and normally operated in the 50 states of the U.S.A.
  3. State-Specific Rights: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty provides specific legal rights, and you may have other rights that vary by state.

How to File a Claim

If you experience a failure covered under this warranty, please contact SEPAPLUS INC at your local distribution center or through our customer service hotline. You will need to provide the original invoice and return the defective part to receive a replacement or refund.

At SEPAPLUS INC, we stand behind the quality of our products and are dedicated to providing solutions that meet your needs.