At SEPAPLUS, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information provided to us through our online store.

1. Information We Collect

We may collect the following types of information:

Personal Information:

When you place an order or create an account, we collect personal information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Payment details (processed securely by third-party payment providers)

Non-Personal Information:

We may collect non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data for analytics and marketing purposes.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your orders or account.
  • Provide customer support.
  • Send promotional emails, special offers, or targeted advertising (with your consent, where required by law).
  • Improve our website functionality and user experience.

3. Sharing Your Information

We may share your personal information with trusted third-party service providers to:

  • Process payments.
  • Ship orders.
  • Manage our website and marketing campaigns.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Your Privacy Rights (For California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request details about the personal information we collect, use, and share.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: You may opt-out of the sale of your personal information (if applicable).

To exercise your rights, please contact us. We will verify your identity before processing your request, as required by law.

5. Cookies

We use cookies on our website to:

  • Track user activity and enhance website functionality.
  • Provide personalized shopping experiences.
  • Analyze traffic and improve marketing efforts.

Your Choices:

You can manage your cookie preferences in your browser settings. Disabling cookies may affect certain features of our website.

6. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

7. Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for updates.

9. Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes will be resolved exclusively in the courts of California.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: Sales@sepaplus.com